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Articles Posted in Legal Industry — Where It Fails Its Business Clients

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Attorneys Are Good at Law, But Bad at Efficiency: So Have a Proven Manager — Not General Counsel — Run Legal’s Budget, Personnel & Operations

The Point 1. The corporate law function costs too much and takes too long. 2. Most corporate law functions knowingly accept material amounts of waste in two major forms: (1) Rather than fixed fees agreed between lawyer and client in advance of the work, most pay outside lawyers by the…

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Bruce MacEwen Writes: The Corporate Law Function Has “A Scal(ability) Problem”

The Point In a recent article, Bruce MacEwen, one of the three or four leading experts on lawyers and law firms, explains that those firms and the in-house law departments who hire them can’t keep up with the U.S. legal system’s increasing demands. Not at the current rate of increase.…

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Boeing’s January 9 Document Release to Congress — A Lesson on Preventing Legal Problems

On Saturday morning (January 11, 2019), I glanced at the front page of the Wall Street Journal that I held in my hand as I walked up the driveway to my house: “MAX Chatter at Boeing Undercuts Its Public Stance”. The first line: “Striking internal messages released this week by…

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Conventional Law Firms (& In-House Departments) Who Claim a “Customer Focus” But Ignore Client Companies’ Basic Operational Needs

Conventional law firms working to their profession’s prevailing business model — with its various forms of built-in waste — often claim to have a “customer focus”. And the in-house law departments who hire these conventional law firms may make the same claim. But creating waste — or tolerating that waste…

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Don’t Let Your Lawyers Over-Work Simple Contract Issues — Higher Costs, No Better Risk Protection & Deals Delayed

My most recent post — about a December 17, 2019 article entitled “10 Ways That Outside Counsel Disguise Overbilling” — cited a case where an expert in auditing law firms’ bills for inaccuracies found this: “The law firm charged 5.1 hours for work on a confidentiality agreement where opposing counsel…

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Why Do Client Companies Accept Cat-and-Mouse Games in their Law Firms’ Bills?

“10 Ways That Outside Counsel Disguise Overbilling“.  Headline of a December 17, 2019 article in Corporate Counsel, a prominent publication directed to in-house lawyers. Citing the Association of Corporate Counsel’s findings in its “2019 Global Legal Department Benchmarking Report”, the article begins with this statement of fact: ” … Large…

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“Artificial Intelligence is a Circus to Avoid the Need to Make Real Improvements in Legal Services”

So says Alex Hamilton, describing the gist of his recent speech to a conference about innovation in law practice — specifically about the role of artificial intelligence in companies’ creation and management of contracts. A former partner at Latham & Watkins’ (2nd highest earning law firm worldwide in 2019 according…

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The Legal Profession has Barely Changed in Years, Despite Hype about Innovation in its Services to Business

Too many businesses find that they spend too much on lawyers — and get too little risk protection in return. But their executive management should not look to attorneys — outside or inside their companies — to fix this on their own any time soon. At least not without relentless…

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