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Articles Posted in The Billable Hour Business Model

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Law Firms’ Hourly Billing Sets Up a Zero-Sum Conflict w/ their Business Clients; It’s Come to a Head in 2022; Causing Upward Price Pressure

The Point After an historic high number of law firm hours billed industry-wide in 2021, Q2 of 2022 has seen an historic year-over-year drop in those hours. This drop will likely cause major, near-term, upward price pressure on law firm rates. Traditionally, general counsels, the practicing attorneys who run corporate law functions,…

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A Recurring Management Fail in Legal: Business Clients Keep Finding That Their Law Firms Aren’t Following Agreed Engagement Terms

The Point It’s considered a best practice among lawyers in-house to “manage” work relationships with their law firms by writing rules for them to follow. “Outside counsel guidelines” they’re called. And they don’t work all that well as a substitute for more conventional management relationships. It’s common (subscription required) for…

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Just Running the Fare Meter: For 60% of Legal Matters, the Law Firm Doing the Work Does NOT Set a Budget, According to a Recent Survey

  In about 60% of legal matters, the law firm doing the work fails to estimate the amount of money needed to complete the task, according to a recent BigHand technology survey described in The Artificial Lawyer June 28, 2022 issue. This has two harmful implications: 1. Lax cost control:…

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Sluggish Tech Adoption Continues in Legal: Only 37% of Lawyers are Satisfied with their Firm’s Technology

The Point The last few years witnessed headlines announcing a legal technology investment boom (here, here, and here). But — for all the publicity on the investor side — actual technology adoption among law firms remains slow. This Matters to Your Business A survey of 560 law firm attorneys taken…

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Give Price Negotiations a Chance: U.S. Firms Use Alternatives to Billable Hour in 16.8% of Matters — Just Hourly-Billing-in-Disguise? / Part II of II

The Point Business analyses — and decisions to which they can lead — are no better than the data on which they are based. Part I of this two-part series considers the tiny minority of legal matters priced to client companies on a basis other than attorney hours (a reported 16.8%), and…

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Give Price Negotiations a Chance: U.S. Firms Use Alternatives to Billable Hour in 16.8% of Matters — Why Not Demand More? / Part I of II

The Point “In 2020, 16.8% of [corporate legal] matters had some portion of their billing under an arrangement other than hourly billing”, according to the most recent LexisNexis / CounselLink trends report on U.S. law firms’ charges to U.S. corporations (2021 report based on 12 months of data between January…

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Reports to the Contrary, the Legal Profession Remains Firmly Committed to the Billable Hour: A Recent & Prominent Case in Point

Lawyers have long engaged in loose and hopeful speculation that law firms will stop basing their charges on the time it takes attorneys to do their work, and that corporate clients will soon be able to pay legal fees based on a pre-agreed value of attorneys’ services. For instance, a…

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In 2022 In-House Counsel Remain V-e-r-y Slow to Adopt Labor-Saving and Accuracy-Enhancing Processes, and Technology Tools to Support Them

The Point Legal journalists like to say that in-house counsel are much better positioned than outside lawyers to adopt labor-saving and accuracy-enhancing workflow processes, and the technology to support them, since they don’t have to maximize hours billed. Despite what one might expect, Thomson Reuters’ “State of the UK Legal…

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Thomson Reuters’ 2022 Corporate Legal Report Says Over 80% of Billings in the U.S. and Canada Are Still Based on an Hourly Rate

The Point Many in the U.S. legal profession have long touted “pricing innovation”, promising corporate clients savings and cost certainty. As of 2022 these promises remain largely empty. Because in the U.S. corporate legal sector the billable hour continues to prevail. By a wide margin. So says the 2022 State…

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